Neo
Takeoff Weight
Approx. 135 g
Dimensions
130×157×48.5 mm (L×W×H)
Max Ascent Speed
0.5 m/s (Cine mode)
2 m/s (Normal mode)
3 m/s (Sport mode)
Max Descent Speed
0.5 m/s (Cine mode)
2 m/s (Normal mode)
2 m/s (Sport mode)
Max Horizontal Speed (near sea level, no wind)
6 m/s (Normal mode)
8 m/s (Sport mode)
16 m/s (Manual mode)

Max Takeoff Altitude
2000 m

Measured in a windless environment when taking off from an altitude of 2000 m and ascending vertically by 120 m, using Sport mode, and from 100% battery level until 20%. Data is for reference only. Always pay attention to reminders on the camera view during your flight.
Max Flight Time
Approx. 18 mins (approx. 17 mins with the Propeller Guards)*
Each battery allows Neo to perform at least 20 palm takeoff and landing for shoots in succession**

* Measured when flying forward at a speed of 2 m/s in a windless environment 20 m above sea level, with camera parameters set to 1080p/30fps, video mode off, and from 100% battery level until 0%. Results may vary depending on the environment, actual use, and firmware version.
** Measured after DJI Neo is activated, with a fully charged battery and default settings, and using Circle, Rocket, and Expanse modes, and is for reference only.
Max Hovering Time
Approx. 18 mins (approx. 17 mins with the Propeller Guards)

Measured when hovering in a windless environment 20 m above sea level, with camera parameters set to 1080p/30fps, video mode off, and from 100% battery level until 0%. Results may vary depending on the environment, actual use, and firmware version.
Max Flight Distance
7 km‌

Measured when flying forward at a speed of 8 m/s in a windless environment 20 m above sea level, with camera parameters set to 1080p/30fps, video mode off, and from 100% battery level until 0%. Results may vary depending on the environment, actual use, and firmware version.
Max Wind Speed Resistance
8 m/s (Level 4)
Operating Temperature
-10° to 40° C (14° to 104° F)
Class
C0 (EU)
Camera
Image Sensor
1/2-inch image sensor
Lens
FOV: 117.6°
Format Equivalent: 14 mm
Aperture: f/2.8
Focus: 0.6 m to ∞
ISO Range
100-6400 (Auto)
100-6400 (Manual)
Shutter Speed
Video: 1/8000-1/30 s
Photo: 1/8000-1/10 s
Max Image Size
12 MP Photo
4000×3000 (4∶3)
4000×2256 (16∶9)
Still Photography Modes
Single/Timed Shot
Photo Format
JPEG
Video Resolution
EIS Off:
4K (4:3): 3840×2880@30fps
1080p (4:3): 1440×1080@60/50/30fps

EIS On:
4K (16:9): 3840×2160@30fps
1080p (16:9): 1920×1080@60/50/30fps
Video Format
MP4
Max Video Bitrate
75Mbps
Supported File System
exFAT
Color Mode
Normal
EIS
Supports RockSteady, HorizonBalancing, and turning stabilization off.*

* When using a 16:9 aspect ratio, only RockSteady or HorizonBalancing can be enabled. Stabilization is not available in 4:3 aspect ratio. When stabilization is turned off, footage captured supports offline stabilization with Gyroflow.
Gimbal
Stabilization
Single-axis mechanical gimbal (tilt)
Mechanical Range
Tilt: -120° to 120°
Controllable Range
Tilt: -90° to 60°
Max Control Speed (tilt)
100°/s
Angular Vibration Range
±0.01°
Image Roll Correction
Supports correction of footage recorded on Neo
Live view correction is unavailable only when used with additional accessories.
Sensing
Sensing Type
Downward visual positioning
Downward
Precise Hovering Range: 0.5-10 m
Operating Environment
Downward:
Non-reflective, discernible surfaces with diffuse reflectivity of >20% (such as walls, trees, or people)
Adequate lighting (lux > 15, normal indoor lighting conditions)
Wi-Fi:
Protocol
802.11a/b/g/n/ac
Operating Frequency
2.400-2.4835 GHz
5.725-5.850 GHz

Operating frequency allowed varies among countries and regions. Please refer to local laws and regulations for more information.
Transmitter Power (EIRP)
2.4 GHz:
< 20 dBm (FCC/CE/SRRC/MIC)

5.8 GHz:
＜20 dBm (FCC/SRRC)
＜14 dBm (CE)
Effective Operating Range
50 m

Tested in an outdoor open environment free of interference. The video transmission distance varies by operating environment.
Bluetooth
Protocol
Bluetooth 5.1
Operating Frequency
2.400-2.4835 GHz

Operating frequency allowed varies among countries and regions. Please refer to local laws and regulations for more information.
Transmitter Power (EIRP)
＜ 10 dBm
Battery
Capacity
1435 mAh
Weight
Approx. 45 g
Nominal Voltage
7.3 V
Max Charging Voltage
8.6 V
Type
Li-ion
Energy
10.5 Wh
Charging Temperature
5° to 40° C (14° to 104° F)
Charging Time
When Using the Two-Way Charging Hub (60W max charging power): Approx. 60 minutes to charge three batteries simultaneously from 0% to 100%
When Directly Charging Neo (15W max charging power): Approx. 50 minutes to charge from 0% to 100%
Charger
Recommended Charger
DJI 65W Portable Charger
USB Power Delivery charger
Battery Charging Hub
Input
5 V, 3 A
9 V, 3 A
12 V, 3 A
15 V, 3 A
20 V, 3 A
Output (charging)
5 V, 2 A
Charging Type
3 batteries charged simultaneously

The number of batteries that can be charged simultaneously depends on the power of the charger used. Using a charger of more than 45 W allows for charging three batteries at once while using a charger of less than 45 W can only charge two batteries simultaneously. Refer to the charging protocols supported by the charger.
Compatibility
DJI Neo Intelligent Flight Battery

ALL PRODUCTS REQUIRING ACTIVATION ARE NON-RETURNABLE/NON-REFUNDABLE **

* There is a 3% order transaction fee for all processed refunds / canceled orders (except in the case of a DOA product) *

New Returns

Cloud City Drones will take back any new item up to 14 days after receiving your order. Items must be unused and in the original sealed packaging. New items returned 14 days, after the received date, can be returned for a refund minus a 20% restocking fee. No returns are allowed after 30 days. Return shipping costs are to be paid by the purchaser. Any products that are returned damaged and/or defective (except in the case of a DOA return) will be returned to the sender without a refund.

Open Box Returns

Cloud City Drones will take back any new and working item with all the original packaging. There will be a 20% restocking fee. No returns are allowed after 30 days. Return shipping costs are to be paid by the purchaser. Damage from an improper installation is not returnable.  This can include but is not limited to electrical shorting, poorly done soldering, or forceful installation. Any products that are returned damaged and/or defective (except in the case of a DOA return) will be returned to the sender without a refund.

International Returns

International returns are subject to the same terms and conditions as domestic returns. New returns will be accepted for a full refund if the product has not been opened or used. New products returned after 14 days and open box items returned before 30 days are both subject to a 20% restocking fee when refunded. No returns will be accepted after 30 days. Return shipping costs are to be paid by the purchaser. Any products that are returned damaged and/or defective (except in the case of a DOA return) will not be refunded.

DJI DOA Out of Box Returns

DJI’s policy is that if your item is defective out of the box within 10 days of receiving the item, has not been crashed and in original condition, we can exchange the item if the problem can be confirmed by us.

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